Bad Customer Service at S&K Menswear

Personal Comments

Okay, I don’t normally post bad reviews, but I just had a really bad experience at S&K Menswear. There is something to be said for customer service, especially when you are earning a commission. I even had a good experience last time I bought a suit there, but this trip undid it all and turned me away from their brand.

I promise I won’t go into specifics, but I will say that not only was I treated poorly, but the salesperson made a spectacle of it with his coworkers and other customers and he continued to do so several times. I was so appalled that I decided that it was better to buy from someone else, even if that competitor was more expensive.

Now this isn’t to say that I would have had this experience at one of their other stores. It could have been one bad apple. But that’s all it takes to create that image in the consumers mind. Good customer service is essential, even if you’re not dealing directly with a consumer and is rewarded with customer loyalty. Bad customer service can hurt you beyond measure.

I guess I’ll just find a suit elsewhere!

Twitter or email me of you want the specifics

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I Love It… I Think I Found My New Headshot

Blogging, Personal, Search Comments

I just ran across this shot my wonderful wife got of me on Easter. I love it so much, I think it might just be my new headshot!! By the way, if you need a new headshot for business, resume, etc, give Erin Hession a call. She does amazing work!

Me

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Okay, so it’s been a few days…

Blogging, Personal Comments

Okay, so it’s been a few days since my last post… don’t worry. I have a lot of great posts coming.

Erin and I just returned from a fabulous and memorable trip to Las Vegas for a photography convention. It was a lot of information crammed into the trip (especially on branding and promotion), but we managed to sneak in some time to see some great attractions.

I uploaded one of the videos I took from the Fountains of Bellagio to YouTube. Check it out below:

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Just Launched - Our New Website!!!

Development, Links, My Websites, Personal, Websites Comments

I haven’t posted a blog post in a little bit because I’ve been working on several new websites, including our own. We’ve just put the finishing touches on it and you can now view the new home of InspireMedia at http://www.ImInspired.net.

It’s a bold, yet simple design with a sprinkling of Ajax controls and highlights the services you’ve come to expect from InspireMedia and some you didn’t know we offered. So take a peek at the new InspireMedia!

InspireMedia Website

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Defining Moments

Personal Comments

I received this link the other day. It’s a great inspirational presentation created by the publishers of Success Magazine. I think my favorite line was on commitment:

“Commitment is that turning point in your life when you seize the moment and alter your destiny”

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Perfect Upset!

Personal Comments

Incredible! That’s all I can say after a fantastic performance by Eli Manning and the Giants to win the Super Bowl.

I have been hoping big that they would come out with a win this year, especially after his big brother Peyton won it last year for the Colts.

It’s not a perfect season for the Patriots, but it definitely showed their character when the coach left the field without congratulating the other team, as occurs in most professional sports. (Maybe I didn’t catch that, but I didn’t see it)

Congrats to the Giants and especially the Manning family. We’re looking forward to a thrilling 2008 season!

Powered by ScribeFire.

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Blogging Made Easier

Blogging, Links, Personal, Websites Comments

I happened to stumble across a new Firefox plug-in tonight that will definitely help me blog faster and easier. It’s called ScribeFire and it allows you to quickly and easily make a post about a website straight from the website. For example, to test out this new plug-in, I went to my previous post and told ScribeFire to make a new post of that page. It opened up a handy split screen that allows me to quickly type a post with a WYSIWYG editor. It even allows me to link to images or upload them to my custom Wordpress blog.

It works with all sorts of blogging platforms and even custom ones as long as you have the RPC link that allows external posting to your blog.

So if you’re a blogger, check it out (link above). You might find it a lot faster than what you’re already doing.

Very Good Words From a Very Good Vlogger | InspireMedia Blog

(and yes… I did use the plug-in to make this post)

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Very Good Words From a Very Good Vlogger

Blogroll, Links, Personal Comments

One of the vloggers that I follow, PhillyD, made a very good post to his blog on motivation today. In it, he says “Keep in mind, just because you want something, everything will not fall into place. If you want something don’t walk, RUN!”

That got me thinking on the essence of our successes and failures in business and in life. There are different types of personalities when it comes to motivation:

1. There are those who believe in chance; that ultimately we are ruled by luck and coincidence. Serendipity, if you will.
2. There are those who’s motivations are ruled by faith in God.
3. There are those that believe that success is a product of action (a point which Phil makes very well in his post)

Now, me, I’m a mixture of 2 & 3 for good reasons.

But my wife pointed out an interesting statistic she discovered online. She’s passing into her 14th year in business, a feat that many businesses can only dream of. But the interesting fact that she pointed out to me was that of all the small businesses that are started every year, only a small 4% make it to 10 years!

That’s an incredible fact!

It’s in these insurmountable odds that many of us go into business and seek to be successful. Motivation and hard work are the keys to being in the minority. Does that mean that all businesses that fail do so because of their lack of motivation or because they don’t work hard enough. No. There are always circumstances that can cause difficulties for businesses, but it is the willingness to get back up after you’ve been knocked down, that drive to get up every morning and make your day the way that you want it. It is refusing to succumb to normalcy and strive for something greater that makes successful businesses.

You have to be in it to win, even when it doesn’t look hopeful. I work with real estate agents every day and it is an inspiring thing to see these agents become nimble and seek new creative ways to market listings and fight to become successful. It’s a difficult market right now for them with optimism waning and external market forces trying to work against them (although locally, we have one of the best markets to be in). They are striving to be different and working hard at it. That’s the motivation that makes you successful.

So I’ve just got to ask: what’s your motivation? Where do you see yourself 10 years from now? And more importantly, what are you going to do to make it to 10 years and beyond?

Visualizing your goals and then PUTTING THEM DOWN ON PAPER puts you way ahead of the rest of the crowd because you begin to know and understand what it will take to get you where you want.

If you want something… really want it… do as Phil says, “don’t walk, RUN!”

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A Friend in Need

Personal Comments

We need your help for a friend in need. Please click here for more information. I’ve also placed a link in the sidebar!

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What Do You Want To Learn About

Personal Comments

So far, I’ve received several positive comments on the post I made several days ago on RSS feeds. So much so, that I have considered making more posts like it.

But I need your help!

I want to know what you’d like to read about. Is it blogs, web technologies, website startup news? Or do you have something in particular that you want to read about.

I want to know, because it’s important to you!

Post a comment or send me an email through my contact form.

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